Privacy Policy

Your privacy is important to Velvet Jewellery, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By accessing our website and making a purchase, you agree to the terms of this Privacy Policy.

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Information We Collect

 

Personal Information: When you place an order, we collect personal information such as your name, contact details, shipping address, and payment information.

 

Website Usage Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, and pages visited. This information helps us enhance your user experience.

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How We Use Your Information

 

Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

 

Improving Our Services: Non-personal information is used to analyze website usage patterns, improve our website's functionality, and enhance your overall experience.

 

Marketing Communication: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time.
 

Information Sharing

 

Third-Party Service Providers: We may share your information with trusted third-party service providers, such as shipping companies, to fulfill your orders.

 

Legal Compliance: We may disclose your information if required by law or in response to a court order, government request, or legal process.

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Security

 

We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, and destruction.

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Your Choices

 

Opt-Out: You can opt out of receiving promotional emails by using the unsubscribe link provided in the email or by contacting us at info@velvetjewellery.co.za.

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Access and Update: You have the right to access, correct, or update your personal information by contacting us.

 

Children's Privacy

 

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

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Changes to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be revised accordingly.

 

Contact Us

For any questions or concerns regarding our Privacy Policy, please contact us at info@velvetjewellery.co.za.

 

Thank you for choosing Velvet Jewellery. Your trust is important to us, and we are committed to protecting your privacy.